Kroger Feedback Survey: Today we are back with another survey which is KrogerFeedback Survey and if you take this survey you can win exciting prize. Kroger is United States’s biggest grocery company and they are offering gift cards, cash prizes and points and many other gifts to those who will take part in Kroger Feedback Survey at krogerfeedback.com .
KrogerFeedback guest satisfaction survey is Powered by Kroger Management Group. The Kroger Guest Satisfaction Survey is to assist the management of Kroger to identify their customer approval ratings. Through the survey, the company takes feedback from the guests and work on it. You can give both positive and negative feedback and company will take it seriously to improve there quality and service. The ultimate goal of Kroger customer satisfaction survey is to reach the customer’s needs and make them satisfy.
KrogerFeedback is launched with one mission which is satisfaction of its customers. For this resolution, they launched Kroger feedback survey system to know about satisfaction its customer.
Kroger company always cared and tried to understand their customers and their needs. So they conduced the KrogerFeedback Survey and now customers can openly share their experience and ideas with the help of this survey.
Not only that you will also enter into Kroger sweepstakes survey to win gift cards/grocery cards / plus card / 50 fuel points / digital coupons. You can use these coupons to make any purchase on kroger and you can also stand a get to win prize money of $5,000 on grocery gift cards or 100s. $100 grocery gift cards or 50 Kroger fuel points or Kroger digital coupons.
Surveys are one of the effective communication channels because customers tend to read them more carefully than other forms of communication sent by companies. Based on the survey every company tends to work according to it. Kroger Customer Satisfaction survey mainly puts its efforts on the negative feedback and make changes in their services.
Kroger feedback is taken from its customers and krogers gives gift cards, cash prize, 50 points and many other gifts in return through KrogerFeedback.com.
Requirements for krogerfeedback.com Survey
To take Kroger customer satisfaction survey, you will need:
- First of all our age must be 18 or older to take part in a survey.
- To participate in Kroger customer survey, you have an internet connection on any device.
- You have the latest receipt of a store that is not older than seven days. For that, you have purchased any of Kroger store within seven days.
- You must know either English or Spanish as you can attempt the questions in these two languages only. You need to contribute some of your expensive time on answering those questions.
- Employees and officers of the Kroger Company are not permitted to take part in the survey.
- If you have 12-15 minutes, then take part in a survey because it will take this much time to answer all questions.
Aim of Kroger customer satisfaction survey:
- The aim is to gather the customer’s perspective in relation to the service they get when they order something at Kroger.
- To know which of the following factor affect customer satisfaction the most: attitude, form, vigilance, precision, patience.
- To understand the effect of customer service through the eyes of the customer.
- To assess the performance of the staff and crew.
- To get ideas, of the customer, to improve the current ways and services.
- If the feedback is negative, it warns the staff of the issues that can affect the company in future.
Kroger Feedback Fuel Points
As you know about the Kroger Feedback Fuel Points, you can earn the fuel points by entering into the survey. All you need is the date of visit, entry ID and time of visit and you will be able to enter in to the Kroger Feedback survey.
You can get all the needed details on the recent receipt of Kroger. A random draw will take place, and 12 random customers of Kroger will win Kroger Feedback Fuel Points. This survey is managed by service management group, and it includes all Kroger store like City Market Food and Pharmacy, Ralph’s and Food 4 Less.
In this draw, one lucky winner has a chance to win a $5000 Kroger gift card that can use at any Kroger store.
Kroger Customer Satisfaction Survey
- Visit customer satisfaction survey website, krogerfeedback.com.
- Now select the language English or Spanish depends on you.
- After that they will ask for details of entry ID, date of visit and time of visit.
- The first question is about purchase department of your notice during your recent visit.
- On the next they will ask for rating for the overall experience at Kroger.
- Then, Your ratings for the price on items with relative to other stores, grocery baggers, and friendly response of employees.
- You can also tell about the satisfaction level for quality of store brands, cleanliness of store, sale items on stock, & polite response of checkout staff in the survey.
- Keep giving the answers and follow the instructions.
- At the end, you will be asked about probability you choose to approve
- Answer all the questions in the survey honestly. Once you answer all the questions, click on submit.
- This will submit all your feedback on Kroger.
- If you want to participate in sweepstake, enter your contact details and loyalty card details if you have.
- Once you completed this process you will earn 50 fuel points.
Kroger Customer Service
Have any issuse with kroger service, we recommend you to contact kroger support team. If you wish to contact online kroger customer service, you could contact them via Online chat or toll-free number.
- Kroger Grocery Store, KingWood, TX: +1 281-318-1194 ( Open until 1:00 am )
- The Kroger Super Market, Rolla, MO: +1 573-364-2721 ( Open until 12:00 am )
- Kroger Grocery Store,Athens, GA: +1 706-715-3738 ( Open until 1:00 am )
Monday – Friday: 8 AM to Midnight EST
Saturday & Sunday: 8 AM to 9:30 PM EST